Sending Professional Voicemail Greeting To Your Customers

A professional voicemail greeting is an essential part of your overall communication strategy. When you are not at home or in the office, you should still be sending out greetings to your customers. It can help build rapport, increase interaction with your customers and leave a good impression if you cannot pick up the call on the phone. Even if you do not have an office number to send a message, you should still send out a voice message every so often.

One of the most important things to remember when sending professional voicemail greetings is never to leave messages that are vague or ask callers to repeat their names. Voicemails are intended for one-on-one communication between callers. Avoid leaving things vague like “Please contact us directly” or “If you would like more information, please do not hesitate to contact our customer service department.” Although these messages are not specifically meant to be rude or invasive, some people find them annoying or even invasive. In order to avoid leaving people angry or bothered, consider using specific wording or having a professional voicemail greeting taped.