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There are several effective ways to get web design feedback. These include asking a leading question, using feedback templates, and communicating through a tool like Slack. You’ll also want to avoid generic comments, which won’t give the designer a context for making changes.
Asking a leading question
A good technique for getting feedback on your web design is asking a leading question. A leading question asks the user a question that will evoke a more thoughtful response from them. It’s easy to mistake phrasing a question, but it’s important to understand how the question you ask may impact your clients’ responses.
Leading questions are common in surveys. They are common in customer satisfaction surveys and website evaluation surveys. They are intentionally designed to nudge respondents to answer a question in a certain way, usually in the survey creator’s favor.
Using a feedback template
A feedback template can be a great way to collect feedback from your clients. It guides clients through the different phases of a design project, providing specific instructions on what kind of feedback to provide at each stage. The feedback you receive will help you understand the root of any design problems and help you create better solutions.
Feedback should be specific. This can help your clients focus their feedback and avoid making changes that aren’t essential. The feedback that’s too general will be confusing to your designer and can delay the project.
Using Slack
When receiving web design feedback from your clients, one of the best ways to do so is using Slack. You can also set up shared channels so you can share files and collaborate with other people. A shared channel is a great way to get feedback from clients quickly. You can even ask for changes to your proposal directly in the channel.
Slack is also free to use, a great perk for any project. It also has a paid version but is more limited than the free version, which is perfect for small teams. Although video calls are sometimes unreliable and audio calls have long delays, Slack frequently updates its services to fix these problems.
Getting feedback from a web design agency
When working with a web design agency, getting client feedback is an important part of the process. The feedback can be helpful for the agency and beneficial to both the client and the agency. Feedback should be specific, as vague feedback will confuse the designers and cause them to make changes they did not plan.
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