Some of the worst data breaches that have occurred in recent times were the result of users inadvertently giving up credentials and passwords to malicious actors. While IT security teams can establish security policies, firewalls, encryption and other security measures, these are all for nothing if users do not follow security protocols.
Security user awareness training is vital because legitimate users are often the weakest link in the security chain and must be taught how to maintain security and identify possible risks in order for systems to be protected effectively. It helps employees understand existing and potential security threats and the role they play in preventing them. It helps both management and staff to recognize security concerns, understand the risks and to be aware of what they must do to mitigate them. It is particularly important in companies that have high staff turnover or regularly use contractors that have access to their systems.